Can I Access Mobile Travel and Jetnet from My Mobile Device?





To learn more about accessing Mobile Travel or Jetnet from a mobile device, refer to the following:

The only devices we support for Internet access are the mobile devices the company issues. For a complete list of company-supported devices, go to What are the approved American Airlines corporate devices?


Mobile Travel

To access mobile travel, you have two convenient choices, you can go to mobi.aa.com on your browser or download the JetAway app.

Mobi (Mobile Travel) is no longer owned by the Mobility Solutions group. The Contact Us link in Mobi (Mobile Travel) has been updated to send e-mail to mobile.travel@aa.com.

Mobi travel is a website you access from your mobile device, it is a mobile version of Non-Rev Travel Planner, but you need to remember that some features and accessibility are limited. You can access from your mobile browser at mobi.aa.com. For support with that mobile site, e-mail mobile.travel@aa.com.

For more information regarding Mobi and to download the JetAway app, go to the following Jetnet Help article: What are the mobile applications available for Employee Travel?

Jetnet

We understand the desire to access Jetnet on the go, but unfortunately, it was not designed as a mobile Web site. That means it does not always work with mobile devices even if it has in the past. Sometimes updates are made to the Web site beyond our control which changes the way the site appears on mobile phones, iPhones, or iPads.


We are unable to troubleshoot problems with iPhones or iPads, reaching Jetnet or JetAway, for further information refer to the following article on the Jetnet Help site: Using Apple devices on new Jetnet

For further assistance with Jetnet, JetAway, and Mobi, please contact the Jetnet Help Desk.


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